What makes your business stand out?
Our customer service (4.8 Google Rating), values and personal touch make us stand out! We are specifically pursuing rural areas that need high-speed internet to be able to work, learn, and play. Bridging the digital divide.
What do customers say about working with you?
Customers are thankful to have access to high speed, reliable internet in rural areas and we hear a lot about how professional, efficient , helpful and courteous our team is. Here is one of our Google reviews
"…J McNett installed the service and he was extremely nice and so helpful. It has been a long process trying to find good internet and phone service, and I believe we have found the best! We are looking forward to having a reliable internet at a great speed. We would also like to thank the owner of Nextlink because without someone having the idea to cater to the rural areas, we would still be dealing with the very unreliable service we had with the company that had gotten too large to worry about the smaller towns…L. & G. Hallmark"
Please share the value of Chamber involvement.
The Chamber is a critical link to getting plugged into the community. We value the community events the chamber hosts. We can trust the Chamber to keep us informed of the latest ongoing and needs of the community. It is a priority for us to hire local and support the local community.
What culture do you provide within your company?
Nextlink Internet is a vibrant & energetic company. We value our team and it shows!
Our core values are really what defines our culture and makes us stand out.
We Do What Is Right - We act with integrity and we treat people with respect. We Are Performance Driven - We have an intense completive edge and always challenge for the best performance. We search for the best people. We stretch targets so we can be held accountable for results. We are fact and data based and measure all progress and results. We encourage the freedom to disagree and recognize and reward progress and performance. We Are Externally Aware - We are subscriber driven and understand the competitors relative to ourselves. We Continuously Improve - We commit to continuously learning and teaching and embrace change as the only path forward. We Dare to Be Transparent- We communicate candidly and in a direct manner so that we can make our vision and plan clear to our teams. We have the will to operate without boundaries and are willing to share and admit mistakes for learning. We Lean Into Action - We maintain the highest level of urgency and take the initiative. We accept calculated risks without fear of failure and we build supportive teams with decisive leadership. We avoid bureaucracy and focus on being lean, agile and flexible.
How do you give back to the community?
Nextlink Internet regularly conducts "Giving Back Campaigns" we are dedicated to providing the best service to our communities. We do this through membership in Chamber of Commerce Associations, charitable contributions, and partnership with school districts and first responder organizations. out Non-Come see some of these extraordinary efforts at https://nextlinkinternet.com/about-us/community/ .
We believe that our continued combined efforts enhance the communities we serve.
Be sure and listen to 96.1 Q Country and 95.1 The Wolf for their profile.
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